FAQs
A1: Is your jewellery hypoallergenic?
Q1: Yes, S925 sterling silver are suitable for sensitive skin. Please check the product description for any exceptions or reach out to us for specific concerns.
A2: How should I take care of my jewellery?
Q2:
- Keep in soft pouch or jewellery box
- Avoid contact with chemicals & perfumes
- Clean with silver polishing cloth
And we provide freebies which included soft pouch, silver polishing cloth & jewellery care card on every purchases!
A3: Can I wear your jewellery daily?
Q3: Absolutely! Many of our pieces are designed for everyday wear. Just follow care instructions to keep them looking their best.
Q4: Is sign in is a must when place order?
A4: Yes! Just sign up with your email and get the verification code, much more easy for order tracking.
A4: When will I get my order?
Q4: We aim to ship within 1 - 3 days. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Q5: How much does shipping cost?
A5: RM8 for West Malaysia; RM16 for East Malaysia; RM45 for Singapore
Yet you can get free shipping with minimum purchase amount according to your area.
Q6: What is the return policy?
A6: We currently do not offer returns or exchanges due to hygiene reasons.